Ordinarily, you launch the License Manager and enter your Activation Code to obtain a license for your software. When you attempt this on a computer without an Internet connection and click Next, the License "Could not communicate with the SAi Cloud" window appears. In it are instructions on where to go and what to provide in order to obtain a new software license.
Note: Leave the License window open; you will use it once you have obtained a new license file.
To obtain a new software license, on a computer with Internet access:
The Instructions on How to Get a License page appears.
The license Save File window appears.
The license file is copied to the computer's default Downloads directory.
If required, click Yes in the User Account Control window.
The Open window appears in the default Downloads directory.
The message "License successfully installed" appears in the License window.
At this point your computer has a copy of the same license file recorded on the SAi Cloud server. If you return to the Software page in your SAi account and refresh the screen, the Current Install page will appear, and the top entry in the History column will show "Software Installed."